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 Contact Us Our staff are accessible via e-mail 24 hours per day, and on the telephone during normal business hours. |
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Address Warp-Factor Technologies  P.O. Box 4423442 Tallahassee, FL 32304 United States of America Sales: sales[AT]warp-factor.net Billing: billing[AT]warp-factor.net Abuse: abuse[AT]warp-factor.net Phone/Fax Toll Free: (800) 718-9277 Fax: (000) 867-5309 Sales & Billing Hours of Operation Monday-Saturday: 10:00 AM - 8:00 PM EST Sunday: 12:00 PM - 5:00 PM EST Please excuse our shortened hours on Sundays. Warp-Factor's parent company, JM Internet Development & Holdings, has instituted a new corporate policy which mandates these hours. It is important to Warp-Factor and to JMIDH that our employees are able to enjoy Sundays with their families and to practice a religion if they so choose. Our technical support department is still available 24/7, including Sundays. Technical Support * Technical support and abuse is available only through e-mail and our my.Warp-Factor customer account panel. Technical support is not available via the telephone for free, but is available at a rate of $35.00 per hour with a one-hour minimum. We do have technicians physically at each of our Data Centers at all times, including holidays. Please send e-mails or submit tickets through my.Warp-Factor for all forms of support and they will be answered promptly. support[AT]warp-factor.net |
